Answers to frequently asked questions.
The essentials for understanding ChauffeurClair and preparing your file.
Which documents can I import?
Import monthly Uber tax reports and weekly earnings statements. You can also upload PDF invoices and JPG, PNG, or WEBP receipt photos, including several files in a ZIP. HEIC is temporarily unavailable.
How do I turn a receipt into an expense?
Upload it under Documents. When processing is complete, choose Create expense, review the proposed fields, category, and business portion, then save.
Are GST and QST detected automatically?
ChauffeurClair attempts to identify the subtotal, GST, QST, and total. These remain suggestions that you must compare with the invoice.
Are amounts added automatically?
Detected information is presented for review. You remain in control before it is added.
Does ChauffeurClair replace an accountant?
No. It organizes information and prepares summaries but does not provide tax, accounting, or legal advice.
Are my documents protected?
Yes. Documents, databases, and backups use several encryption layers.
Can I cancel at any time?
Yes. Cancel from the billing portal. Unlimited document imports normally remain active until the end of the already-paid period; every other feature stays free.
Can I delete my account?
Yes. Your account profile provides an option to delete the account and associated data.
How do I get help?
Use the Contact form. Your email address is not published on the website.